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Vendor Operations Associate

About the Role

We are looking for an energetic individual to join our Local Operations team to support our Vendor Operations Manager. The ideal candidate is a go-getter with an eye for details and quality who is excited to join a growing company and support a product that would make Mom proud!

In this role, you will...

  • Be working on-site at our various Bay Area cleaning partners helping with relationship management.
  • Own Quality Control of cleaning processes and our customer orders. You'll create data sets to help us improve the performance and output of our cleaning partners.
  • Own the processes and communication between our Cleaning Partners and Internal Operations team to enable an incredible customer experience.
  • Assist the Cleaning Partner Operations Manager to track relevant metrics.

As the ideal candidate, you...

  • Love being active and finding ways to expand your responsibilities
  • Are a problem solver who enjoys thinking ahead
  • Excel in communicating and building relationship with partners.
  • Can work independently with minimum supervision.

You’ll Love Working at Rinse Because…

  • We offer competitive compensation ($16/hr), Health benefits (Medical, Dental, Vision), 401k, weekly lunch, all day snacks and Rinse credit towards any Rinse provided services!
  • We have built a high-caliber team and have a tight-knit, collaborative work environment that values honesty and open communication
  • You will take pride in creating Interesting and impactful work at a promising startup that would be proud to tell your mom about!
  • Our office is in the heart of SOMA, located close to BART and Caltrain.

About Rinse

Rinse is building the first and largest national, and eventually global, brand in clothing care. We're taking on a massive consumer problem and creating a significantly better dry cleaning and laundry experience through the combination of "smart scheduling" and best-in-class quality, all supported by a strong technology backbone.


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